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Do You Know Your Go-To Conflict Handling Mode?
How do deal with differences in opinions, different approaches to decision making, work ethic, rewards, compensation, problem-solving and communication? What happens when your authority, approach or decisions are challenged? How do you respond to poor work performance, insubordination or disrespectful and demeaning behavior?
Chances are you will encounter some form of conflict in your personal and professional life on a daily basis?
Knowing your conflict management style could be beneficial to your personal and professional growth and development.
A critical competency for today’s working professionals is to understand that we each have our own way of dealing with conflict. According to the Thomas-Kilmann Conflict Mode Instrument (TKI), used by human resource (HR) professionals around the world, there are five major styles of conflict management—collaborating, competing, avoiding, accommodating, and compromising.
HISTORY OF THE THOMAS-KILMAN MODEL...
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Angela
Your Leadership Coach
Women in managerial and supervisory positions hire me to teach them how to lead, themselves others, organizations, and processes. so they can earn more respect and revenue.